LiveCentral

Indegene AptilonHQ LiveCentral™ makes live remote interactions possible at scale, through optimized video and screen-sharing technology that can be used with a range of pre-approved or free-form content, video, and digital leave behinds. It has been purpose built and extensively proven over more than 10 years in conducting rich, compliant interactions with HCPs remotely. The interactions can be made available to HCPs on-demand through web, mobile, and messaging access points with just a single click, without installations of special softwares. Aptilon LiveCentral™ also manages call routing from any access point, HCP authentication, rep availability to answer an inbound contact, and many other business rules, for example, product groups, territories, therapy area teams. Aptilon LivePlanner™ enables smooth workflow management between various team members in the planning, execution, closure, and follow-ups related to remote engagements.